CareerPlan

Case Management

Townsville, QueenslandFull-time2026-08-28 → 2026-10-22

Core

Provide practical support, advocacy, and case management to individuals and families experiencing complex social challenges to achieve safety, stability, and independence.

Role type

Case Manager / Case Worker (SCHADS Level 4 or 5)

Builds

Culturally safe, person-centred services including housing, crisis accommodation, and domestic and family violence programs

Domain

Community services / Social work

Deliverable

client delivery

Required skills

Case management, advocacy, assessment, support plan development, referral coordination, stakeholder collaboration, sound judgement, relationship building

Preferred skills

Passion for supporting vulnerable communities, initiative, commitment to positive outcomes

Technologies

None stated

Responsibilities

Build trusted relationships with clients, undertake assessments, develop support plans, coordinate referrals, advocate for client needs, work with internal and external stakeholders

Seniority

Mid-level IC (SCHADS Level 4/5)