Data Center IT Support Engineer, Data Centre Operations
Core
Installing, troubleshooting, and maintaining physical server and network infrastructure in large-scale data centers to support AWS cloud operations.
Role type
Data Center IT Support Engineer (Physical Infrastructure)
Builds
Physical computing infrastructure for AWS cloud services
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
physical/clinical work
Required skills
Linux server troubleshooting, physical layer outage remediation, power and cooling event response, rack installation and configuration, hardware part replacement, vendor coordination, security best practices enforcement, equipment lifting and racking
Preferred skills
Experience with third-party vendors, working in cramped or elevated spaces
Technologies
Linux, rack-mounted servers, network devices, lifting equipment
Responsibilities
Escalate and troubleshoot systems and network problems; remediate physical power outages on racks; install and configure host racks; physically replace server and network device parts; ensure correct rotation of parts and spares; interact with third-party vendors and contractors; adhere to health and safety guidelines while working in cramped or elevated locations.
Seniority
Entry-level to Junior, hands-on IC
