Head of Product Design
Core
Lead company-wide product design strategy and organization evolution for SaaS Labs, focusing on AI-native workflows and end-to-end user experiences.
Role type
Senior leadership product design head (IC + management)
Builds
Cohesive, high-quality AI-powered user experiences across voice agents, outbound dialing, coaching, automation, and messaging platforms.
Domain
SaaS / AI / Enterprise Software
Deliverable
production ML models
Required skills
Strategic product design leadership, AI product design, systems thinking, team building and management, cross-functional collaboration, user-centered design, complex workflow design, executive communication, craft bar setting.
Preferred skills
Experience with agentic or multi-turn AI experiences, translating technical AI capabilities into intuitive interfaces, defining design standards for AI-native products.
Technologies
AI systems, voice agents, automation platforms
Responsibilities
Define and champion design direction for AI-powered workflows; build and lead a team of senior product designers; collaborate with product and engineering to ship cohesive experiences; represent design in executive conversations; set craft standards across interaction, systems, and visual execution.
Seniority
Senior, hands-on IC with management responsibilities
