Automation Qa Manager

## About the Role We are looking for a highly driven and technically strong QA Manager to lead quality engineering initiatives across modern web applications and AI-powered products. The ideal candidate should have strong expertise in test automation using Playwright with JavaScript, hands-on understanding of GenAI/LLM evaluation methodologies, and excellent stakeholder communication skills. This role requires someone who can thrive in a fast-paced, high-growth environment while building scalable quality processes and collaborating across engineering, product, and client teams. ## Responsibilities - Lead and manage end-to-end Quality Assurance activities across multiple products and releases. - Define and implement QA strategies, test plans, automation frameworks, and quality standards. - Drive automation initiatives using Playwright and JavaScript for UI, API, and end-to-end testing. - Establish scalable automation practices integrated with CI/CD pipelines. - Validate and evaluate GenAI/LLM-based applications using metrics such as relevancy, faithfulness, contextual accuracy, hallucination detection, bias, and response quality. - Collaborate with Product Managers, Engineering teams, Data/AI teams, and clients to ensure high-quality product delivery. - Participate in requirement discussions and provide quality-focused inputs during early development stages. - Manage defect lifecycle, root cause analysis, risk assessment, and release sign-offs. - Build and mentor high-performing QA teams while promoting a strong quality culture. - Work closely with clients and stakeholders to provide testing updates, quality reports, risk analysis, and release readiness communication. - Adapt quickly to evolving priorities and support rapid product iterations in a fast-growing environment. - Drive continuous improvement initiatives across testing processes, tools, and delivery practices. - Ensure application performance, reliability, security, usability, and compliance standards are met. - Track and report QA metrics, automation coverage, release quality, and operational efficiency. ## Required Skills & Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - 10+ years of experience in Software Testing/Quality Engineering with leadership experience. - Strong hands-on experience with Playwright and JavaScript/TypeScript automation frameworks. - Good understanding of API testing, UI testing, regression testing, and CI/CD integration. - Practical understanding of Large Language Models (LLMs), GenAI workflows, prompt validation, and AI evaluation concepts. - Experience with LLM evaluation tools/frameworks such as DeepEval or equivalent is preferred. - Excellent client-facing communication and stakeholder management skills. - Strong collaboration and cross-functional coordination abilities. - Ability to work effectively in fast-paced startup or high-growth environments. - Experience in Agile/Scrum development methodologies. - Strong analytical, problem-solving, and decision-making capabilities. ## Preferred Qualifications - Experience testing AI-powered healthcare, SaaS, or enterprise applications. - Exposure to cloud platforms such as AWS, Azure, or GCP. - Knowledge of performance testing and security testing practices. - Familiarity with accessibility testing and modern quality engineering practices. - Experience building QA processes from scratch in scaling organizations. ## What We're Looking For - Ownership mindset with strong execution capabilities. - Passion for innovation and modern quality engineering practices. - Ability to balance technical depth with people leadership. - Strong focus on delivering exceptional product quality and customer experience.