Forward Deployed Engineer, Operations & Sustainment (R5497)
Core
Deploy, support, and sustain Hivemind autonomy software and aircraft systems in real operating environments globally.
Role type
Senior Field Engineer (Operations & Sustainment)
Builds
Hivemind Enterprise software stack, autonomy modules, and aircraft support workflows
Domain
Defense technology, unmanned systems, robotics, and autonomy
Deliverable
client delivery
Required skills
C++ debugging, Python/Bash scripting, Linux/embedded systems troubleshooting, networking, configuration management, telemetry analysis, sensor integration, technical writing, customer training
Preferred skills
Autonomy/robotics experience, defense aviation support, early-stage support function scaling, enterprise software deployment, air-gapped environment operations
Technologies
C++, Python, Bash, Linux, embedded systems, telemetry tools, networking tools
Responsibilities
Deploy and configure Hivemind products on-site globally; execute and improve deployment runbooks; provide hands-on technical support to customer operators; capture and organize field evidence for triage; drive issues through the support flow; convert field issues into knowledge-base content and runbooks; partner with engineering and product teams for root-cause investigation.
Seniority
Senior, hands-on IC
