Product Insights & Analytics Manager
Core
Serve as the voice of the customer and market for Office Print Solutions, leading the generation of insights that inform product strategy, innovation, and growth.
Role type
Manager, Product Insights & Analytics
Builds
Actionable insights, measurement frameworks, and strategic recommendations for the software portfolio
Domain
Enterprise software / Office Print Solutions
Deliverable
dashboards & analysis
Required skills
Customer research, market intelligence, competitive analysis, product performance data analysis, customer journey mapping, predictive analytics, executive reporting, cross-functional collaboration, strategic partnership building, solution commercialization, technical integration coordination, stakeholder management
Preferred skills
Advanced degree, 3-5 years of work experience
Technologies
Telemetry, usage data, business performance metrics, APIs, cloud services
Responsibilities
Define and manage measurement frameworks for software solutions; Analyze customer journeys and product usage patterns; Deliver actionable insights and recommendations; Design and evaluate experiments and growth initiatives; Develop customer segmentation, behavioral models, and predictive analytics; Partner with engineering and platform teams on telemetry strategy; Provide executive reporting and business intelligence; Act as focal point for Privacy, Product and Platform compliance
Seniority
Manager, strategic decision-making
