Sr IT Engineer (Data Services)
Core
Provide L2 support for database operations, ensuring high availability, performance, and compliance through incident management, monitoring, and system maintenance.
Role type
Senior IC database operations engineer
Builds
Database systems, operational procedures, and monitoring dashboards
Domain
Technology / Data Services / Database Administration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Database administration, incident management, system monitoring, patch management, backup management, performance analysis, process development
Preferred skills
Microsoft SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python
Technologies
Microsoft SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python
Responsibilities
Provide L2 support in incident, request, change and problem management related to database operations; Ensure SLA for incidents and service requests are met; Install and upgrade database systems, apply patches and implement changes; Diagnose and resolve database errors ensuring high availability; Manage databases access, backups and ensure compliance to database and security standards; Monitor database performance proactively and perform analysis of cases to prevent recurring issues; Build and manage database reports, visualizations, and dashboards related database operations.
Seniority
Senior, hands-on IC
