Software Development Engineer III - Backend
Core
Building and deploying AI Agents (Voice, Chat, Coilots) for enterprise-scale customer service, focusing on high-scale systems, data pipelines, and scalable storage.
Role type
Senior Backend Software Engineer (AI Infrastructure)
Builds
AI Agents for customer service, scalable data pipelines, and robust data storage solutions.
Domain
Artificial Intelligence / Customer Experience (CX) / Enterprise Software
Deliverable
production ML models | product features | infrastructure
Required skills
Python, Java, Golang, SQL, NoSQL (Postgres, MongoDB, Cassandra), Kafka, SQS, Temporal, Redis, Ehcache, Memcache, system design, security implementation, data pipeline architecture
Preferred skills
Thought leadership, conference presentation, first-principles thinking
Responsibilities
Design, code, test, deploy, and debug full application lifecycle; optimize applications for speed, scalability, and reliability; implement security measures; manage scalable data storage; build efficient data pipelines; review team work and provide feedback.
Seniority
Senior (5-9 years experience), hands-on IC with mentorship responsibilities