Senior Software Engineer, Backend (Cluj)
Core
Building and continuously improving a unified AI platform combining conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for global customers.
Role type
Senior Backend Software Engineer (AI Platform)
Builds
Unified AI platform for customer experience (conversational agents, real-time augmentation, conversation intelligence)
Domain
AI / Customer Experience / Real-time Data
Deliverable
production ML models | product features | infrastructure
Required skills
API design (gRPC, REST, WebSocket), real-time streaming data handling (audio/video), high-performance database schema design, Kubernetes, cloud platforms (AWS/GCP/Azure)
Preferred skills
None stated
Technologies
gRPC, REST, WebSocket, Kubernetes, AWS, GCP, Azure
Responsibilities
Design and maintain robust APIs, develop reusable system components, optimize platform for latency/throughput/reliability/cost, own customer-facing deliverables, uphold engineering best practices
Seniority
Senior, hands-on IC