Regional Critical Environment (CE) Program Manager
Core
Manage critical environment infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and Azure across a global portfolio of 100+ datacenters.
Role type
Senior IC program manager (data center critical environment)
Builds
Reliable, sustainable, and compliant data center operations supporting 1 billion customers and 20 million businesses.
Domain
Cloud infrastructure / Data center operations / Electrical & Mechanical engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, critical environment policy enforcement, root cause analysis, stakeholder governance, budget management, change management, risk profiling, emergency response planning, technical standards compliance
Preferred skills
Operational process management, cross-functional partnership, data analysis and presentation
Technologies
UPS, generators, AHUs, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS)
Responsibilities
Provide direction and oversight on Critical Environment projects and initiatives; drive resolution of gaps in CE programs; evaluate project scope and resource capacity; lead coaching and mentorship of DC CE teams on incident analysis; monitor campus/metro risk profiles; ensure compliance with policies and standards; consult on new equipment designs and construction methods.
Seniority
Senior, hands-on IC