Senior Full-Stack Engineer I: Claims Monitoring & Management

## About the company Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! ## The Role We're seeking a Senior Full-Stack Engineer to build claims monitoring and management capabilities for health plan administrators. You'll be part of a newly forming Integration/Analytics team that will split off from our Front-End team in the coming months, giving you a chance to shape a product area from the ground up. ## Team Context You'll initially report to our Principal Frontend Engineer and work alongside other full-stack engineers. As the Integration/Analytics team takes shape, you'll move under a dedicated team lead. This is a new product area — you'll have significant influence over architecture, UX patterns, and technical direction. ## Responsibilities - Design and build tools that give health plan administrators real-time visibility into claims status, processing outcomes, and exception handling - Develop responsive, accessible frontend interfaces in React/Next.js - Build and maintain backend services that power claims monitoring dashboards and management workflows - Integrate with PostgreSQL, BigQuery, and Redis - Work with product and design to define monitoring views, alerting workflows, and claims management actions. - Collaborate with the Claims Engine team to ensure monitoring surfaces are accurate and provide timely data. - Participate in code reviews and architecture discussions. ## Requirements - 4+ years building and maintaining modern TypeScript frontend applications - First-hand experience architecting solutions in React or Next.js - Experience with PostgreSQL and at least one analytical data store (BigQuery preferred) - Comfort working across the stack — you'll own features end-to-end - Docker/Kubernetes - Google Cloud Platform ## Nice to have - Go experience (or similar strongly-typed compiled languages) - Tailwind CSS - Experience with web accessibility standards (WCAG 2.1 or higher) - Data visualization or reporting product experience - Redis experience - SQL proficiency beyond basic queries - Health insurance or claims processing experience - Terraform/Terraform Cloud - Start-up experience ## Characteristics - Self-directed and able to take ambiguous product requirements and turn them into shipped software - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know