Operations Manager
Core
Lead day-to-day operations of a memorial park, managing facilities, grounds, and a team to ensure a respectful environment for families.
Role type
Senior Operations Manager (Facilities & Grounds)
Builds
Memorial park facilities, gardens, and operational workflows
Domain
Funeral services / Memorial parks / Horticulture
Deliverable
physical/clinical work
Required skills
Team leadership, budget management, facility maintenance, grounds management, compliance management, stakeholder relations, process improvement
Preferred skills
Hospitality or retail management background, landscaping or horticulture experience, commercial acumen, emotional resilience
Technologies
None stated
Responsibilities
Lead and develop operational and grounds staff; oversee presentation and maintenance of the memorial park and gardens; manage day-to-day operations, budgets, and financial targets; ensure compliance with WHS and company policies; build relationships with the local community and families; respond to customer feedback; support the team in a hands-on capacity.
Seniority
Senior, hands-on IC