Fiber Field Technician - Installation
Core
Installing fiber-optic internet equipment and cabling for residential customers in the New York City metro area.
Role type
Field Technician (Fiber Installation)
Builds
Residential gigabit internet service
Domain
Telecommunications / Fiber Optics
Required skills
fiber-optic installation, fusion splicing, mechanical splicing, OTDR testing, VFL testing, low-voltage wiring, network troubleshooting, hand and power tools usage, customer service, appointment management, physical lifting (up to 55 lbs), working in confined spaces, mass transit commuting
Preferred skills
experience with mass transit commuting, ability to work in all weather conditions, flexible scheduling
Technologies
OTDR, VFL
Responsibilities
Install networking equipment in customers' apartments, terminate connections, conduct tests, troubleshoot cabling, monitor network performance, provide customer guidance on connectivity, maintain accurate troubleshooting records, manage appointment calendar
Seniority
Mid-level (1-3 years experience)