Fleet Controller
Core
Coordinate day-to-day operations of a Pick-Up and Delivery (PUD) fleet, ensuring efficient scheduling, strong customer service, and seamless support for Freight, Warehousing, and Distribution teams.
Role type
Fleet Controller (Logistics Operations)
Builds
Pick-up and delivery runs for freight, warehousing, and distribution clients
Domain
Logistics and Transportation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Fleet scheduling, Driver coordination, Compliance monitoring (Dangerous Goods, Fatigue Laws), KPI tracking and reporting, Problem solving for delays, Vehicle safety and load restraint management
Preferred skills
Experience with Orcoda dispatch system, Microsoft Office proficiency, Knowledge of NHVR Fatigue Management or BFM, Load Restraint Guidelines
Responsibilities
Plan and schedule pick-up and delivery runs to maximize fleet performance; Maintain communication with drivers and assist with job allocation; Monitor compliance with safety standards and fatigue laws; Track and report on KPIs such as missed pick-ups and fleet utilization; Manage delayed or missed pick-ups and coordinate special delivery requests; Ensure vehicles meet safety and compliance requirements
Seniority
Mid-level operational specialist