Customer Service Collections
Core
Provides administrative support in the collections process, resolves and manages past due accounts and outstanding invoices, and implements credit approval decisions on new accounts.
Role type
Collections specialist (administrative)
Builds
Resolved past due accounts and reconciled customer accounts
Domain
Financial services / Accounts Receivable
Required skills
Accounting systems proficiency, data entry, report generation, transaction classification, process monitoring, business control implementation
Preferred skills
Credit approval decision making, specialized training in collections
Technologies
Accounting and financial systems
Responsibilities
Resolves and collects past due accounts, implements credit approval decisions, monitors business controls effectiveness, inputs data and generates reports, interfaces with sales support and accounts receivable to reconcile accounts
Seniority
Entry to mid-level (1-3 years experience)