Pre-Sales Application Engineer
Core
Provide technical application consulting, method optimization, and troubleshooting for chromatography workflows and analytical challenges to enable customer success.
Role type
Application Support Engineer (Analytical Chemistry)
Builds
Chromatography workflows, analytical methods, and laboratory efficiency solutions
Domain
Life Sciences / Analytical Chemistry / Chromatography
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
analytical chemistry knowledge, chromatography workflow expertise, problem-solving, customer training delivery, method development, cross-functional collaboration
Preferred skills
chromatography column support, sample preparation product experience, technical sales support background, seminar delivery
Technologies
HPLC, UHPLC, LC/MS, GC, GC/MS
Responsibilities
Serve as primary technical resource for customer inquiries on chromatography products; support method development, transfer, and optimization; conduct customer training programs and workshops; partner with sales teams to understand requirements and provide application consultation; collaborate with product and service teams to address customer needs; monitor industry trends and competitive technologies.
Seniority
Mid-Senior, hands-on IC