Service Center Technician
Core
Troubleshoot, repair, and maintain sophisticated laboratory instrumentation (GC ALS, HPLC, Molecular Spectroscopy) for Agilent's customers.
Role type
Service Center Technician (Field Service)
Builds
Repairs and maintenance services for analytical instrumentation
Domain
Life sciences / Laboratory diagnostics
Required skills
Logical troubleshooting, problem-solving, verbal and written communication, Windows-based product operation, independent prioritization
Preferred skills
Technical support with analytical equipment, SAP CRM/ECC knowledge, process/SOP development
Technologies
GC ALS, Dissolution Calibration, HPLC, Molecular Spectroscopy, SAP CRM/ECC, Windows
Responsibilities
Troubleshoot & repair analytical instrumentation, communicate with customers during repairs, collaborate with team members for timely repairs, operate with limited supervision, balance customer repairs and projects
Seniority
Mid-level, hands-on IC
