Manager, Equipment Service Engineer
Core
Lead a team of Equipment Service Engineers to support installation, maintenance, repair, qualification, and reliability of laboratory systems in Active Pharmaceutical Ingredient manufacturing labs.
Role type
Manager, Equipment Service Engineer
Builds
Reliable laboratory systems for pharmaceutical manufacturing
Domain
Life Sciences / Pharmaceutical Manufacturing / Analytical Chemistry
Deliverable
infrastructure
Required skills
Team leadership, resource planning, technical troubleshooting, regulatory compliance, parts sourcing, documentation management, cross-functional coordination
Preferred skills
Prior supervisor/manager experience, Agilent instrument training
Technologies
HPLC (1260/1290, LCMS, QTOF, BioInerts), GC, GCMS, ICPMS, Flame AA, UV-Vis spectrophotometers, OligoPro II Capillary Electrophoresis
Responsibilities
Lead a team of 4+ Equipment Service Engineers, coordinate support requests with lab owners, prioritize team backlog, plan team resources, liaise with IT and infrastructure, develop training plans, manage replacement parts, provide audit support, escalate technical issues, oversee maintenance documentation
Seniority
Manager, hands-on leadership