Sessional Ombudsman, Life Insurance
Core
Provide specialist, on-demand expertise as part of a panel of senior legal professionals to resolve complex life insurance disputes.
Role type
Sessional Ombudsman (Life Insurance)
Builds
Independent complaints resolution outcomes for Australian consumers
Domain
Financial services / Insurance / Dispute Resolution
Deliverable
client delivery
Required skills
Legal qualifications, substantial senior-level legal experience, significant expertise in life insurance, sound judgment, analytical skills, stakeholder management, ability to maintain independence and impartiality
Preferred skills
Experience in tribunals, regulatory agencies, or insurers
Technologies
N/A
Responsibilities
Synthesize complex information to identify key issues, deliver balanced and well-reasoned decisions, communicate clearly and empathetically with stakeholders, navigate sensitive and contentious matters professionally
Seniority
Senior, hands-on IC
