Sr. Software Operations Team Lead
Core
Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability.
Role type
Senior Software Operations Team Lead (Cybersecurity/GRC)
Builds
Secure, stable, and scalable production environment supporting enterprise users in a multi-tenant federal environment
Domain
Federal Government / Cybersecurity & Governance, Risk, and Compliance (GRC)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SLA management, system availability monitoring, operational reporting, POA&M management, audit readiness, incident response, NIST SP 800-53/800-37 compliance, RMF lifecycle activities, cross-functional team leadership
Preferred skills
FISMA program support, multi-tenant environment experience, DevSecOps practices, automated monitoring tools, transition/sustainment activities
Technologies
NIST SP 800-53, NIST SP 800-37, RMF, FISMA, GRC platforms
Responsibilities
Lead day-to-day operations for a mission-critical cybersecurity and GRC platform; Manage and track Service Level Agreements (SLAs) and system availability metrics; Oversee operational reporting and executive-level reporting; Coordinate continuous monitoring activities and support Authorization to Operate (ATO) efforts; Lead POA&M management for vulnerability remediation; Ensure compliance with federal cybersecurity standards; Drive audit readiness efforts; Manage incident response and operational issue resolution; Support transition and sustainment activities
Seniority
Senior, hands-on IC with team leadership