Assistant Director, Programme Management - Government Productivity Engineering (GPE)
Core
Lead a portfolio of complex initiatives or a significant programme domain to advance organisational priorities and deliver measurable service and user outcomes within the Singapore Government's Government Productivity Engineering services.
Role type
Senior Programme Management Director (Service Governance & Insights)
Builds
GPE services, service-management platform capabilities, and operational insights
Domain
Public Sector / Government / ICT Operations
Required skills
Strategic programme planning, delivery governance, performance management, resource optimisation, stakeholder relationship management, risk and dependency management, cross-functional orchestration, outcomes tracking, team leadership, technical literacy, analytical problem-solving
Preferred skills
ServiceNow, ITSM platforms, enterprise service management practices
Responsibilities
Define programme outcomes, priorities and delivery roadmaps; Align initiatives, investments and resources to organisational priorities; Coordinate execution across business, product, design, engineering and operations teams; Establish effective prioritisation, governance, reporting and escalation mechanisms; Monitor realised benefits using service, operational, adoption and user-experience indicators; Build and lead a high-performing team of programme and product operations professionals
Seniority
Senior, hands-on IC with team leadership