Duty Manager
Core
Oversee daily operations of a health and lifestyle club, ensuring high service standards, cleanliness, and efficient management of facilities including pools, gyms, and F&B.
Role type
Senior operational manager (health club)
Builds
Club operations, member experience, facility maintenance
Domain
Health & fitness / Hospitality
Required skills
Premium customer service, leadership, financial management, operational management, pool chemical monitoring, facility cleanliness management, shift scheduling
Preferred skills
Food and beverage experience, First Aid and Resuscitation certification, Responsible Serving of Alcohol Certificate, Pool Life Guard certification
Technologies
Auto chemical controllers
Responsibilities
Exceed member expectations and maintain high service standards, ensure cleanliness of change rooms, steam, sauna areas and pool surrounds, take pool chemical tests and monitor auto chemical controllers, manage opening and closing of the Club, provide leadership and motivation to teams, deliver operational support to all departments, guarantee overall cleanliness and presentation of the building