Support Coordinator
Core
Coordinate safe, responsive, person-centred supports for NDIS participants, building relationships with participants and families to understand their goals and needs.
Role type
Support Coordinator
Builds
Person-centred support plans and coordinated service delivery for NDIS participants
Domain
Disability services / Community services
Deliverable
client delivery
Required skills
NDIS plan management, care plan review, risk assessment, budget monitoring, stakeholder coordination, documentation management, mentoring support staff
Preferred skills
Qualification in disability, allied health, social science, welfare, or community services
Technologies
CRM, MS Office
Responsibilities
Coordinate and monitor services across providers and stakeholders; review Care Plans, Risk Assessments, and Service Agreements; support NDIS plan reviews and prepare reports; monitor budgets and advocate for appropriate supports; maintain accurate case notes and ensure compliance with NDIS and safeguarding requirements; manage risks and escalate incidents; provide guidance and mentoring to support staff.
Seniority
Mid-level, hands-on IC