Service Coordinator (Participant Coordinator / Care Partner)
Core
Coordinate high-quality, client-directed care for participants with disabilities, ensuring services align with individual goals, preferences, and funding requirements.
Role type
Senior Service Coordinator (Disability/Case Management)
Builds
Personalized support plans and care pathways for participants with complex needs
Domain
Disability services and community support
Deliverable
client delivery
Required skills
Care planning, risk assessment, budget management, stakeholder coordination, digital competency, problem-solving, leadership
Preferred skills
Experience with NDIS frameworks, knowledge of acquired brain injury/complex physical disability support, manual handling plan implementation
Technologies
Client record systems, scheduling tools, NDIS frameworks
Responsibilities
Manage participant onboarding and goal setting, coordinate supports for complex care requirements, assess and manage risks, manage client budgets and funding arrangements, develop relationships with industry bodies, support implementation of behavior and manual handling plans
Seniority
Senior, hands-on IC
