Houskeeping Supervisor
Core
Ensuring high standards of service and cleanliness in hotel rooms, including sleeping quarters, kitchens, bathrooms, and living rooms.
Role type
Housekeeping Supervisor
Builds
Clean and refreshed hotel rooms for resort guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Room cleaning, workload delegation, stock control, quality inspection, roster planning, guest issue resolution, workplace health and safety compliance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms; Delegate workload to ensure rooms are refreshed in a timely manner; Control stock and report discrepancies to the Executive Housekeeper; Quality check rooms and liaise with Front Office to release for occupancy; Plan and implement weekly rosters in consultation with Housekeeping Manager; Respond to guest enquiries and concerns to ensure total guest satisfaction.
Seniority
Mid-level, supervisory IC