Assistant Boutique Manager
Core
Support the Boutique Director in driving overall boutique performance by delivering an exceptional and highly personalized customer experience, contributing to business objectives and leading the team.
Role type
Assistant Boutique Manager (Luxury Retail)
Builds
High-end luxury watch retail operations and client experiences
Domain
Luxury Goods / Watchmaking / Retail
Deliverable
product features
Required skills
Luxury retail leadership, clienteling, CRM management, team coaching, sales acumen, operational compliance, stock management, merchandising
Preferred skills
Experience with HNW/VIC clientele, client development strategies, bilingual capabilities
Technologies
Retail tools, CRM systems
Responsibilities
Support day-to-day boutique management and operational excellence; Act as key floor leader and deputize for the Boutique Director; Maintain and develop a portfolio of key and high-potential clients; Coach and mentor Client Consultants; Monitor KPIs, sales pipeline, and conversion; Manage daily floor coordination and operational compliance.
Seniority
Senior, hands-on IC