Floor Supervisor
Core
Lead and inspire the housekeeping team to maintain the highest standards of cleanliness and presentation across guest rooms and public areas.
Role type
Floor Supervisor (Housekeeping)
Builds
Clean guest rooms and public areas for Shangri-La Sydney guests
Domain
Hospitality / Hotel Housekeeping
Required skills
Team leadership, Quality assurance, Staff coaching and training, Room assignment coordination, Guest service focus, Attention to detail
Responsibilities
Supervise and support Room Attendants on assigned floors, Conduct quality checks to ensure brand standards are consistently met, Coordinate daily room assignments and prioritise VIP/special requests, Provide coaching and training to team members