Member Services Representative (Part Time)
Core
Front desk representative providing customer service, member check-ins, and new member sign-ups at a fitness center.
Role type
Member Services Representative
Builds
Member check-ins, new member sign-ups, account updates
Domain
Fitness / Health Club
Deliverable
product features
Required skills
Customer service, phone handling, front desk operations, member account management, tour guiding, basic computer proficiency, physical stamina (standing/walking), lifting up to 50 lbs
Preferred skills
Customer service background, passion for fitness, positive attitude, problem-solving, empathy
Technologies
Front desk systems
Responsibilities
Greet members and guests, answer phones, check members into the system, conduct new member sign-ups, take prospective members on tours, facilitate account updates, maintain club cleanliness
Seniority
Entry-level, part-time
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