Customer Banking Specialist Relief - Devonport Hub (30hr/wk)
Core
Deliver seamless banking experiences and transactional support to personal and small business customers across multiple branches.
Role type
Retail banking specialist (customer service & sales)
Builds
In-branch banking services, loan and credit card applications, digital adoption
Domain
Retail Banking
Deliverable
product features
Required skills
Customer relationship building, transactional processing, financial health assessment, product knowledge, community engagement, team safety oversight, service quality improvement
Preferred skills
Ability to work independently, holistic problem solving, passion for customer service
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital banking, process loan and credit card applications, conduct Financial Health Checks, proactively invite customers to appointments, reconcile transactions, participate in community events, capture and act on customer feedback
Seniority
Individual Contributor
