Residential Services Officer
Core
Support residents and families through the admissions process for Residential Care, including preparing applications, completing care agreements, and coordinating transitions.
Role type
Residential Admissions & Finance Officer
Builds
Residential Care admission pathways and financial assessments
Domain
Healthcare / Residential Care
Deliverable
client delivery
Required skills
customer service, knowledge of residential care processes and legislation, organizational skills, time management, problem-solving, Microsoft Office proficiency
Responsibilities
Support residents and families through the admissions process, maintain and update waiting lists and respite admissions, assist with asset assessments to determine financial status, coordinate client meetings and facility viewings, collaborate with Social Workers and Case Managers, provide guidance to the Residential Finance Team
Seniority
Mid-level, hands-on IC