Enterprise Integration (ESB) Technical Lead
Core
Provide operational leadership and hands-on technical oversight for a complex enterprise integration landscape, ensuring reliability and stability of integration platforms underpinning critical business services.
Role type
Senior IC Enterprise Integration (ESB) Technical Lead
Builds
Enterprise integration platforms (MuleSoft, Kafka, Axway API Gateway, TIBCO) supporting critical business and operational services
Domain
IT Services / Enterprise Integration / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise integration and middleware expertise, API platform management, incident/problem/change/release management, production support, team leadership, technical escalation handling, project-to-BAU transition, documentation and runbook creation, troubleshooting and analytical problem solving
Preferred skills
Experience with MuleSoft, Kafka, Axway API Gateway, TIBCO, Java, REST APIs, Azure, AWS
Technologies
MuleSoft, Kafka, Axway API Gateway, TIBCO, Java, REST APIs, Azure, AWS
Responsibilities
Lead day-to-day BAU operations across the Integration Services team; Manage priorities, technical escalations, and service delivery; Drive incident, problem, change, and release management activities; Support project-to-production transitions and operational readiness; Maintain support documentation, runbooks, and operational processes; Mentor team members to build capability; Identify and implement service improvements for performance and stability; Provide hands-on technical leadership and BAU escalation support; Participate in after-hours on-call requirements
Seniority
Senior, hands-on IC with leadership responsibilities
