Business Process Analyst - Fixed Term 1 year
Core
Partner with teams to analyze, map, and improve end-to-end business processes, identifying inefficiencies and designing sustainable solutions aligned with business needs.
Role type
Business Process Analyst
Builds
Process architecture and operating model practices
Domain
Public sector / Water management
Required skills
Business process analysis, continuous improvement methodology, process mapping, stakeholder engagement, KPI definition, implementation planning, analytical research, problem-solving, influencing senior stakeholders
Preferred skills
Process automation identification, experience in ambiguous/complex environments
Technologies
Process mapping software
Responsibilities
Analyze and document existing workflows, data flows, and business rules; Identify inefficiencies and bottlenecks through data analysis and interviews; Design and document new/improved processes; Define KPIs to measure process success; Prepare implementation plans for future state transitions; Report progress to stakeholders.
Seniority
Mid-level, hands-on IC