Customer Service Rep Driver Tester
Core
Conduct practical driving assessments for licence applicants while delivering professional customer service and ensuring road safety standards.
Role type
Customer Service Representative – Driver Tester (IC)
Builds
Driver licence assessments and customer service interactions
Domain
Government services / Transportation / Road Safety
Deliverable
physical/clinical work
Required skills
Manual vehicle driving proficiency, unrestricted Australian driver licence (3+ years), customer service, assessment against standards, clear communication, decision making, attention to detail, administrative documentation
Responsibilities
Conduct practical driving assessments, deliver professional customer service, explain test outcomes, assess driving performance, build rapport with diverse customers, manage challenging conversations, complete administrative records