Field Engineer / FDE
Core
Technical bridge between customers and product team, owning end-to-end implementations of global business identity and onboarding infrastructure.
Role type
Senior IC field engineer (fintech identity/onboarding)
Builds
Customer implementations of business identity and onboarding platform
Domain
Fintech, regulated onboarding, KYB/KYC/AML
Deliverable
production ML models | product features | client delivery
Required skills
Node.js/TypeScript/JavaScript, REST APIs/webhooks, relational databases (PostgreSQL), technical scoping, production troubleshooting, cross-functional collaboration, customer-facing documentation
Preferred skills
Containerization (Docker/Kubernetes), message queues (Kafka/RabbitMQ), cloud platforms (AWS), identity/payments domain knowledge
Responsibilities
Work directly with customers to help them implement and adopt the platform, act as primary technical point of contact for integrations and onboarding, scope technical requirements early in implementation cycle, troubleshoot integration issues in production environments, collaborate with product and engineering teams to reduce friction in implementation flows, improve documentation and internal processes for faster implementations
Seniority
Senior, hands-on IC