CX Engineer
Core
Lead technical onboarding and adoption for hardware engineering teams using the AllSpice platform to automate hardware design workflows.
Role type
Post-sales Customer Experience Engineer (CX Engineer)
Builds
AllSpice platform for hardware engineering collaboration and automation
Domain
Hardware engineering / Electronics design automation
Deliverable
client delivery
Required skills
ECAD tools (Altium, KiCad, Cadence, OrCAD), Git-based collaboration, technical onboarding, version control best practices, hardware CI workflows
Preferred skills
Experience with automated design checks, cross-team collaboration workflows, creating technical documentation
Technologies
AllSpice, Altium, KiCad, Cadence, OrCAD, Git
Responsibilities
Lead technical onboarding for new customers, guide customers through importing ECAD projects and establishing Git practices, train engineering teams on collaborative design reviews, serve as primary technical advisor for integrations, identify expansion opportunities within existing accounts, troubleshoot technical issues related to ECAD files and integrations, capture customer feedback for product teams, create technical documentation and enablement resources
Seniority
Individual Contributor, post-sales technical role