Product Analyst
Core
Own the accuracy, clarity, and storytelling of data points reaching brand clients via daily reports, WhatsApp summaries, and dashboards.
Role type
Product Analyst (Client Reporting)
Builds
Client-facing data reports, dashboards, and business insight decks for 210+ brand clients.
Domain
SaaS / B2B Product Startup (Retail & Post-purchase engagement)
Deliverable
dashboards & analysis
Required skills
Retail KPIs (NPS, CSAT, redemption rates), data lineage mapping, report structure design, JSON/API payload reading, Excel, stakeholder communication
Preferred skills
Tableau/Power BI/Looker, WhatsApp Business API, project management tools, basic Figma
Technologies
JSON, APIs, Excel, Tableau, Power BI, Looker
Responsibilities
Define and standardize KPI names and definitions across client outputs; Design structure of daily/weekly email reports; Map data lineage for client-facing metrics; Audit dashboards to validate system data accuracy; Build unified KPI dictionary; Serve as first line of response for client metric inquiries; Map client data needs to platform schema during onboarding; Create client-facing business decks with actionable recommendations
