Product Analyst
Core
Own the accuracy, clarity, and storytelling of data points reaching brand clients via daily reports, WhatsApp summaries, and dashboards.
Role type
Product Analyst (Client Reporting)
Builds
Client-facing reports, dashboards, and business insight decks for 210+ brand clients.
Domain
SaaS / B2B Product Startup (Retail, Post-purchase engagement, Loyalty)
Deliverable
dashboards & analysis
Required skills
Business Analytics, Retail KPIs (NPS, CSAT, redemption rates), Data lineage mapping, Report structuring, Excel, Basic SQL/JSON reading
Preferred skills
Tableau, Power BI, Looker, WhatsApp Business API, Project management tools, Figma
Responsibilities
Define and standardise KPI names and definitions across client outputs; Design structure of daily/weekly email reports; Map data lineage for client-facing metrics; Audit dashboards to validate data accuracy; Build unified KPI dictionary; Serve as first line of response for client data questions; Create client-facing business decks.
Seniority
Mid-level (3–5 years)
