CareerPlan

Engineering Manager, Onboarding

VancouverFull-timeCA$240k–CA$300k2026-11-06 → 2026-11-10
HybridNo visa sponsorship

Core

Lead an engineering team building systems and product experiences for customer activation, including onboarding, account setup, verifications, and integrations workflows.

Role type

Senior Engineering Manager (Onboarding)

Builds

Customer activation systems, onboarding workflows, and AI-enhanced implementation experiences

Domain

Fintech / Customer Lifecycle Management

Deliverable

product features

Required skills

Technical leadership, full-stack engineering, AI/LLM automation, cross-functional collaboration, product strategy, team hiring and mentoring, data-driven decision making

Preferred skills

Experience with data platforms (Snowflake, Hex), building identity or workflow automation systems, entrepreneurial background

Technologies

LLMs, Snowflake, Hex

Responsibilities

Drive business and product strategies for seamless onboarding; Collaborate with cross-functional partners to define priorities; Leverage AI to automate workflows; Execute the Onboarding roadmap; Lead and manage a team of engineers; Drive continuous improvement in engineering processes and architecture

Seniority

Senior, hands-on IC leader