Engineering Manager, Onboarding
Core
Lead an engineering team building systems and product experiences for customer activation, including onboarding, account setup, verifications, and integrations workflows.
Role type
Senior Engineering Manager (Onboarding)
Builds
Customer activation systems, onboarding workflows, and AI-enhanced implementation experiences
Domain
Fintech / Customer Lifecycle Management
Deliverable
product features
Required skills
Technical leadership, full-stack engineering, AI/LLM automation, cross-functional collaboration, product strategy, team hiring and mentoring, data-driven decision making
Preferred skills
Experience with data platforms (Snowflake, Hex), building identity or workflow automation systems, entrepreneurial background
Technologies
LLMs, Snowflake, Hex
Responsibilities
Drive business and product strategies for seamless onboarding; Collaborate with cross-functional partners to define priorities; Leverage AI to automate workflows; Execute the Onboarding roadmap; Lead and manage a team of engineers; Drive continuous improvement in engineering processes and architecture
Seniority
Senior, hands-on IC leader
