[Remote] Site Reliability Engineer
Core
Design, plan, and automate deployment of network communications systems while managing and monitoring installed systems, networks, and infrastructure to ensure high availability.
Role type
Site Reliability Engineer
Builds
Network communications systems and automated deployment pipelines
Domain
Contact center software and conversational AI
Deliverable
infrastructure
Required skills
system automation, network management, infrastructure monitoring, OS installation and configuration, system management tools, deployment planning, documentation, custom software and hardware development
Responsibilities
Manages and monitors installed systems, networks, and infrastructure; Ensures highest level of systems and infrastructure availability; Installs, configures, and tests operating systems, application software, and system management tools; Designs, plans, and automates deployment of network communications systems; Provides documentation for site network information; Implements warranty and support activities; Plans and implements system automation for efficiency; Oversees development of customized software and hardware requirements
