Backend Software Engineer - Engine Team (Voice Agent)

## About the role Deepgram is looking for a backend software engineer to lead the design and implementation of Deepgram's Voice Agent product. You will design and implement secure, robust, and scalable services for speech processing; build integrations supporting telephony providers, RAG systems, and diverse deployment scenarios; engineer for testability and observability within a complex chain of AI models; and more. Your skill at building highly reusable code that overcomes technical challenges is paired with an intuition for delightful user experiences. You will be a critical voice in Deepgram's Product and Engineering teams, driving high impact products from start to finish. ## Responsibilities - Improve Deepgram's core inference services including areas in networking, speech processing, model orchestration, and observability - Develop integrations with cutting edge in-house, third-party, and open-source AI models for perception and managing conversational dynamics - Debug complex system issues that include networking, scheduling, and highly concurrent workloads - Rapidly customize backend services to support our customer needs - Partner with cross-functional teams to deliver high-quality, scalable, and maintainable software solutions ## What we offer - An AI-first mindset where AI use and comfort are core to how we operate, innovate, and measure performance - The opportunity to actively use and experiment with advanced AI tools, and even build your own into your everyday work - A fast-paced environment where you can expect your day-to-day work to evolve quickly, requiring you to be excited to experiment, adapt, think on your feet, and learn constantly - The chance to work in an organization that understands voice better than any other, backed by a recent Series C led by leading global investors and strategic partners - Experience working with a platform that has processed over 50,000 years of audio and transcribed more than 1 trillion words - The ability to access voice-native foundation models through cloud APIs or as self-hosted and on-premises software with unmatched accuracy, low latency, and cost efficiency - The opportunity to work with a community of more than 200,000 developers and 1,300+ organizations that build voice offerings 'Powered by Deepgram', including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box