Customer Service Officer – Supplies (Northwest)
Core
First point of contact for customers at a First Aid retail outlet, Scooters & Mobility store, and via First Aid kit servicing vans, assisting with product selection, inventory management, and equipment assembly.
Role type
Customer Service Officer (Retail & Field Services)
Builds
First Aid retail products, mobility scooters, and serviced First Aid kits
Domain
Healthcare / First Aid / Mobility Aids
Deliverable
product features
Required skills
Customer service, inventory management, equipment assembly, warranty repair coordination, scheduling, record keeping, WHS compliance
Preferred skills
MYOB experience, warehousing/logistics background, healthcare sector experience
Responsibilities
Delivering customer service, managing inventory and stock levels, assembling mobility and first aid equipment, performing warranty repairs, scheduling kit servicing appointments, maintaining accurate records, ensuring safe working environment
Seniority
Casual, hands-on IC