Software Engineer

## About the role - Design, code, test, deploy, and operate frontend applications, backend services, data pipelines, and AI systems that power models, specialized reasoning and resolution agents, and human-in-the-loop AI features - Run A/B tests and ship production features tied to real business outcomes - Partner closely with product managers and operators to turn cumbersome manual workflows into agentic and AI-driven automations - Work with AI and ML engineers to build AI-native systems that combine deterministic logic, traditional ML models, and LLMs - Design and build secure, compliant, and reliable systems at scale ## About you - Software engineer with 3-6+ years of experience building and operating production systems - Demonstrated experience owning features or services end-to-end in production - Comfortable leading projects independently, from design through deployment and iteration. You love talking to users directly to understand their needs and designing solutions hand in hand with product. - Experienced scaling production systems including debugging real-world issues across performance, reliability, and data correctness - You want meaningful ownership and the ability to influence technical and product direction - You're curious about applied AI and eager to deepen your expertise - You care deeply about clean code, reliability, and production readiness Healthcare experience is not required. ## Role Leveling We are looking for candidates at various levels, ranging from Level 2 to Staff - **L2**: Independently delivers a complete end-to-end project, owning design, implementation, and delivery of scoped work - **L3**: Leads delivery of larger projects, handling increased technical complexity and ambiguity, providing light guidance to L2s on shared work - **Senior**: Team Lead responsible for managing a portfolio of projects that contribute to major technical initiatives. - **Staff**: Impact at the organizational level. Responsible for leading multiple teams or multiple broad initiatives simultaneously, ensuring that high-level goals are met.