Product Quality Analyst

New York, NY💼 Full-time💰 $60,000–$60,000🗓 2026-07-28 → 2026-09-26

Core

Ensure quality, reliability, and usability of child care management software by testing new features, reproducing bugs, and validating fixes before customer release.

Role type

Product Quality Analyst (QA)

Builds

Production-ready features for child care businesses, agencies, and government organizations

Domain

B2B SaaS / Child Care / Education

Deliverable

production ML models | product features

Required skills

Manual testing, bug reproduction and documentation, requirements validation, cross-functional collaboration, edge case identification, ticketing system proficiency

Preferred skills

Startup experience, B2B SaaS familiarity, childcare/education/government software knowledge

Technologies

Linear, Jira

Responsibilities

Manually test new features focusing on edge cases and regressions; Read and interpret product requirements to validate build intent; Surface bugs clearly in ticketing systems; Work cross-functionally with Engineering and Product; Identify edge cases using deep product knowledge

Seniority

Junior to Mid-level, hands-on IC

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About playground

Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. Playground has raised millions of dollars in funding, has several Statewide contracts, and is working with thousands of schools across the country. Our founders were recently recognized by Forbes as 30 under 30, and our work has been recognized across the country.