Community Manager - Natura Lifestyle
Core
Lead day-to-day operations of a Lifestyle Community (retirement living) ensuring alignment with company values, cultivating resident belonging, and delivering financial outcomes.
Role type
Senior IC community operations manager (retirement living)
Builds
Residential communities and resident experiences
Domain
Residential real estate / Retirement living
Required skills
P&L management, budgeting, resident relations, conflict resolution, team leadership, asset management, sales negotiation, health and wellbeing program coordination
Preferred skills
Aged-care background, property management, hospitality experience
Technologies
Tribe, CRM, Newbook, Beakon, Medius, MS Office suite, Lifestyle app
Responsibilities
Manage Profit & Loss performance and budgeting; oversee asset presentation, refurbishment, and capital works; lead the team and manage contractors; promote and sell resale homes; coordinate Health and Wellbeing events; manage vacating residents and settlement processes; handle resident concerns and conflicts professionally.
Seniority
Team leader, hands-on IC