Portable Rental Bonds Officer
Core
Operational coordination and support for the Portable Rental Bonds Scheme (PRBS), ensuring efficient administration, governance, and compliance with legislative requirements.
Role type
Senior operational officer (public sector regulatory scheme)
Builds
The Portable Rental Bonds Scheme (PRBS) for Victorian tenants and landlords
Domain
Public sector / Residential tenancy regulation / Financial administration
Required skills
Case management, scheme monitoring, reporting, stakeholder engagement, debt management administration, assurance activities, continuous improvement, data analysis
Preferred skills
Regulatory/statutory authority experience, knowledge of Residential Tenancies Act 1997 (Vic), customer transaction administration, operational performance data analysis
Responsibilities
Provide operational coordination and support for the PRBS, manage case management and scheme monitoring, prepare reports and dashboards, engage with stakeholders, administer debt management, conduct assurance activities, drive continuous improvement initiatives, liaise between internal teams and external service providers
Seniority
Senior, hands-on IC