Sales support & Customer Service
Core
Internal sales and customer service administrator providing sales support, quotation preparation, and client assistance for a swimming pool and tile solutions business.
Role type
Internal Sales & Customer Service Administrator
Builds
Quotations, showroom appointments, and client project guidance
Domain
Construction materials / Swimming pools and tiles
Deliverable
product features
Required skills
Customer service, quotation preparation, CRM usage, stock management, product design assistance, administrative support, communication, organization, time management
Responsibilities
Deliver high-quality customer service to new and existing clients, prepare quotations, respond to phone/email/CRM enquiries, coordinate showroom appointments, assist with product selection and design, support sales team with admin tasks, maintain customer records and databases, manage website/social media enquiries
Seniority
Individual Contributor, entry to mid-level