Clinic Community Liaison, Bureau of Public Health Clinics
Core
Expand sexual health services to underserved communities in NYC, manage patient intake and triage, and facilitate access to HIV prevention/treatment and immunization services.
Role type
Community Liaison / Patient Access Coordinator
Builds
Access to sexual health services (PrEP, HIV testing/treatment, immunization) for marginalized populations in NYC
Domain
Public Health / Sexual Health / HIV/AIDS Prevention
Deliverable
client delivery
Required skills
Community outreach, patient triage, EMR data entry, stakeholder engagement, quality assurance review, telemedicine coordination
Preferred skills
Health equity strategy, concierge-style patient service, training staff
Technologies
Electronic Medical Appointment (EMR) systems, Telemedicine platforms
Responsibilities
Expand sexual health services to historically underserved communities; coordinate with community organizations to remove barriers to care; schedule appointments in EMR; respond to patient inquiries; prepare letters for patient outreach; manage triage/intake cards; strategize PrEP continuity services; review patient charts for QA/QI; train employees; triage incoming patients and enter data into EMR; update telemedicine phone messages; file patient charts daily.