Automotive Technical Delegate / Flying Doctor Talentpool
Core
Escalation point for complex vehicle electrical, electronic, and drivability faults, supporting dealerships and repairers on-site and remotely to reduce downtime.
Role type
Senior automotive diagnostic specialist (field-based)
Builds
First-time-right repairs and fleet-wide technical solutions
Domain
Automotive diagnostics and after-sales support
Required skills
complex electrical/electronic fault diagnosis, OEM diagnostic tools (wiTECH, DiagBOX), root cause analysis, wiring diagram interpretation, technical documentation reading, hands-on coaching of technicians, continuous improvement feedback
Preferred skills
field-based or multi-site support experience, multi-brand exposure, OEM/importer technical support background
Technologies
wiTECH, DiagBOX, CAN, LIN, FlexRay, modern vehicle systems (powertrain, ADAS, body electronics)
Responsibilities
Diagnose and resolve complex faults, use OEM tools for diagnostics and flashing, identify root causes using technical docs, create technical reports, coach technicians, feed recurring issues into improvement programs
Seniority
Senior, hands-on IC