Operations Manager
Core
Manage operations of secure juvenile detention facilities, ensuring safety, security, and program implementation for youth in care.
Role type
Senior Operations Manager (Juvenile Justice)
Builds
Secure detention facility operations and youth support programs
Domain
Public sector / Juvenile Justice / Child Welfare
Required skills
Staff scheduling and management, Crisis management, Incident investigation, Policy implementation, Operational safety oversight, Program evaluation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage operations of an assigned tour of the secure detention facility by planning, monitoring, and evaluating the ongoing programs relating to the supervision, conduct and order of the youth in care; Provide coverage for facility operations in the absence of the Assistant Commissioner of Operations; Conduct interviews and select candidates for vacancies assigned to secure detention; Manage staff scheduling, absenteeism, and overtime reduction; Implement policies and evaluate current practices to ensure operational safety and security for youth and staff are maintained; Conduct investigations of child abuse allegations and critical incidents by conducting interviews, review videos, prepare managerial reports, and submit corrective action plans; Conduct Tours of Inspection of assigned living units.
Seniority
Senior, hands-on IC
