Product Manager
Core
Define and deliver digital products for NYC government services to help New Yorkers access city resources.
Role type
Product Manager (Digital Government)
Builds
Digital government services and software products
Domain
Public sector / Digital Government
Deliverable
product features
Required skills
Product roadmap creation, user research synthesis, requirements translation, cross-functional leadership, KPI definition, user story writing, technical feasibility assessment
Preferred skills
Experience in technology, process, methodology, or domain specialization
Technologies
Digital government platforms, software development lifecycle tools
Responsibilities
Synthesize research and analytics to solve user problems; Create product roadmaps outlining direction and timing; Collaborate with program owners and cross-functional teams to define outcomes; Translate user needs into requirements and guide UX and engineering teams; Define and monitor outcomes and KPIs; Write user stories, acceptance criteria, and system requirements.