Technical Customer Interface Engineer
Core
Technical primary contact for customers in maintenance, modernization, and fleet management, coordinating technical activities and supporting challenges.
Role type
Senior Technical Customer Interface Engineer
Builds
Service and TSG projects, technical proposals, and tender documentation
Domain
Rail industry, fleet management, system integration
Deliverable
client delivery
Required skills
Rail industry experience, system integration, fleet management, technical proposal creation, stakeholder coordination, data analysis, technical communication
Preferred skills
Maintenance/workshop experience
Technologies
TSG projects, fleet data analysis
Responsibilities
Coordinate technical customer inquiries, support urgent safety-critical issues, create technical offers and tender documents, steer service and TSG projects, analyze fleet and status data, expand customer relationships, document technical topics and report to management